Johnson & Phillips, a company renowned for its expertise in electrical engineering and power distribution systems, received an unexpected email from a customer seeking technical support for a persistent issue: site-wide capacitor failures. This inquiry quickly evolved into one of the most prestigious and rewarding projects in the company’s storied history. The problem was not just any technical glitch – it involved one of the world’s most famous and thrilling roller coasters, a key attraction at a renowned theme park.
The roller coaster in question, a true marvel of engineering and a major draw for the park, was plagued by frequent and unexplained power issues. The ride was powered by a substantial 6MVA supply, supported by two 3MVA transformers (20kV to 433V), which fed two distribution switchboards. The system also included a contactor-based detuned power factor correction (PFC) system. However, all the capacitors in this PFC system had failed repeatedly over the past three years, leading to significant operational disruptions.
When Johnson & Phillips’ engineers arrived on site, they quickly realised the situation was far more complex than just capacitor failures. The roller coaster was operating with only 47% reliability, with the park experiencing random and untraceable faults, overvoltages, electronic malfunctions, and other power quality issues.
These problems posed a significant risk to the ride’s operation and the park’s reputation.
Johnson & Phillips’ engineers conducted a comprehensive power quality survey of the roller coaster’s power dynamics. They measured the power fluctuations over a period of time with the PFC system, which was both active and inactive.
The findings were revealing: the standard PFC system was not responding quickly enough to the high load demands, which lasted less than two minutes per ride cycle. This delay was the root cause of the reliability issues, leading to increased terminal voltages, power spikes, and voltage dips that destabilised the system.
Recognising the need for a more sophisticated solution, the engineers returned to the UK to replicate the system dynamics using Johnson & Phillips’ resistive-reactive load cell. Through meticulous modelling and testing, they developed a dynamic, intelligent, and fast-acting PFC solution tailored to the unique power requirements of the roller coaster. This innovative solution was designed to stabilise power quality, enhance system reliability, and adapt quickly to the rapid load changes inherent in the ride’s operation.
After finalising the design, Johnson & Phillips was contracted to build and assemble the new system on-site at the theme park’s substation. The installation process took several weeks, during which the team ensured that every component was meticulously integrated into the existing infrastructure. The new system was not only more responsive but also significantly more robust, capable of handling the extreme and fluctuating demands of the roller coaster.


The impact of Johnson & Phillips’ solution was immediate and dramatic. The roller coaster’s operational reliability skyrocketed from 47% to an impressive 94%.
The enhanced stability and energy efficiency exceeded even the most optimistic projections, transforming the once-troubled ride into a showcase of engineering excellence. The park’s management was so impressed with the results that they placed a substantial order with Johnson & Phillips without hesitation.
The roller coaster, once the “Jewel” of the park, has now become its “Shining Pearl,” a testament to the power of innovation and Johnson & Phillips’ expertise. This project’s success not only cemented the company’s reputation as a leader in power distribution solutions but also demonstrated its ability to tackle and resolve even the most challenging technical problems.


This project is a prime example of how Johnson & Phillips leverages its deep technical knowledge and innovative approach to solve complex challenges. By developing and implementing a custom, intelligent PFC system, they not only restored the roller coaster’s reliability but also significantly enhanced its performance. The project stands as a highlight in the company’s history, showcasing its ability to deliver extraordinary results in even the most demanding circumstances.
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