Case Studies / Johnson & Phillips

Snack Foods – Very Hot Transformer

During a recent site visit to a snack food manufacturer, a J&P engineer noticed a very hot 11kV transformer that fed the whole site. This transformer was only two-thirds loaded at a power factor of 0.99.

Clearly, something was wrong!

The challenge

The Challenge

The customer explained that this transformer was supplied in 2015 by another contractor as a new unit. The exterior of this transformer looked relatively new. The rating plate stated 2014.  The transformer is a 2000kVA oil-filled unit with a close-coupled HV Switch. Due to the temperature (92⁰), our engineer was very concerned and advised the customer that immediate investigation was required.

The solution

The Solution

  • J&P was tasked with this investigation.
  • J&P isolated the HV Supply.
  • J&P found numerous serious issues.
  • We found Neutral bolts loose and no support on the main LV Tails.
  • We then lifted the transformer lid and found the core to be very old.
  • We also found that the LV internal busbars were undersized by two-thirds and that the core and windings were failing.
The result

The Results

  • J&P replaced the transformer for new in 24 hours.
  • J&P ensured the correct earthing.
  • J&P put right poor workmanship.
  • J&P maintained a professional approach.
  • The customer ended up paying twice for the original poor workmanship!

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